- Local tax
The local tourist tax of € 1.90 per person 14+ and per day is added to the price.
- Single supplement
For double rooms for single occupancy the price of a double room will be charged.
- Children’s discounts
- 0-3 years: -80 %
- 4-5 years: -50 %
- 6-11 years: -30 %
- 12-17 years: -20%
- from 18 years: -10 %.
- Pets
Dogs up to 10 kg are allowed: We charge € 15 per day in a room or € 20 per day in a suite. The price does not include dog food. We kindly ask you not to let your animal friend sleep in the bed. If extraordinary cleaning measures become necessary due to a pet stay, we charge € 150 for the final cleaning. In case of damage caused by pets, the repair costs must be charged in full.
Cancellation of the reservation
In times like these, we would like to offer our guests a maximum of flexibility:
- Free cancellation until 48 h before arrival (in case the arrival is not possible due to covid-19 legal issues)
For stays with arrival date 24.12., 25.12., 26.12., 27.12., 28.12. free cancellation is NOT possible if made less than 42 prior to arrival.
- Deposit: A deposit of 30 % of the total amount of the booking needs to be paid by bank transfer, credit card via www.hotel-simpaty.com/pay/ within 5 days of the reservation date.
A deposit of 40 % of the total amount of the booking needs to be paid by bank transfer, credit card via www.hotel-simpaty.com/pay/ within 5 days of the reservation date if your arrival date is from 24.12. to 28.12. We also require a credit card number with an expiration date or the balance of the reservation 42 days before arrival as a guarantee of the reservation.
The difference is paid directly at the accommodation on the day of departure. The already paid deposit will be credited to your account for a future stay (validity: 2 years) if you are not able to check-in due to regional legal COVID-19 issues. In case you need to cancel due to other reasons less than 42 days prior the arrival date, the deposit remains and can NOT be used for a future stay can NOT be refunded.
Group bookings with more than 3 rooms: Deposit required 40 % for each individual room booked, plus credit card guarantee for each individual room with name.
- Changes: Changes made less than 42 days prior to arrival, such as late arrivals or early departures, as well as changes in the number of people booked, cannot be deducted from the total amount in the booking. Cancellations or changes made at least 42 days before arrival: the deposit will be credited to your account for a future stay (valid for 2 years). All changes made until this date are free of charge. Changes made after this date will be charged at 100 % of the original booking amount.
- Travel cancellation insurance: We recommend the HGV cancellation cover, click here for the premium calculation.