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Deposit: 50% of the booked arrangement.
The booking is considered confirmed once the deposit has been received within 5 days of booking, either by bank transfer or credit card payment on our website:
https://www.hotel-simpaty.com/en/pay/
The remaining balance is to be paid on site on the day of departure.
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For cancellations made within 30 days prior to arrival, the deposit will be credited and can be used for a new reservation within 6 months. The new booking must have the same number of days, rooms, and guests. The total amount of the new booking must not be less than that of the original one.
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Changes not communicated at least 30 days before arrival (e.g. delayed arrival, early departure, changes in guest number) will not reduce the total booking price.
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For arrivals on December 24th, 25th, 26th, 27th, and 28th, a deposit of 60% of the booked arrangement is required.
The booking is considered confirmed once the deposit is received within 5 days via bank transfer or credit card on our website: https://www.hotel-simpaty.com/en/pay/
The remaining amount is to be paid on-site upon departure.
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Cancellations for bookings during December 24th–28th are not free of charge, unless made at least 42 days prior to arrival.
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Winter games (Dec 20, 2025 to Mar 20, 2026):
No free cancellation is available. Full prepayment is required at the time of booking.